News — customer experience

Image of a 4-pin diagnostic port on a standard Harley-Davidson bike. Look for a connector that is light gray and has a black rubber plug installed. Tools may be necessary to remove a cover and gain access.   There may come a time in your life when you need to locate the diagnostic port on your Harley. The problem is that finding it is not always as simple as what one may think. The diagnostic port location on Harley-Davidson bikes differs by model and year. Our team provides the following information to make the process clearer for those looking to...

It is all too common to sign up to become a member and forget about the benefits. Don’t be one of those people to read the AMA magazine and fail to use some of the awesome benefits associated with being an AMA member. What should AMA members be doing with their membership? Taking Full Advantage of the Benefits! An AMA member has access to not only well-written and informative information in the American Motorcyclist magazine, but also gets special discounts on innovative and useful products and services. Diagnostica is proud to not only have its Motorscan smartphone diagnostic tool for...

You see a new product, look at the features and the price tag. Obviously, you want to know if the product delivers real value before making a purchase. It only makes sense to check the online reviews as verified user reviews have become an important way to know more about the user experience before making a purchase.   Diagnostica makes this process easy. Diagnostica shares the latest user testimonials and reviews of the Motorscan smartphone diagnostic tool with readers. Learn how this new personal diagnostic tool for Harley owners makes a difference for customers today. The Latest Reviews of the...

  As riders share their experiences, it seems that a good number of Harley-Davidson owners have decided to rent a bike at some point in their lives. Many have enjoyed having such an option while travelling or vacationing. However, those unfamiliar with renting a bike may want to know more about what it is like to rent a Harley-Davidson. Learn about costs associated with renting, reasons to rent and a few recommended dealerships and other options to rent with peace of mind. How Affordable Is Renting a Harley? It appears that prices can vary and may even surge during a...

As riders want to get more information about a great ‘Harley dealer near me’ for a new bike or service, there is no one way to get the insight needed to avoid a potentially problematic dealership. Riders put in time and effort to scout out locations and gather intel for an informed choice. As a new Harley-Davidson rider or one that may have relocated, what can you do to find a great dealer near you? Fellow riders have shared a few of their techniques for finding a qualified dealership in their area. Are you exploring all of your options? Talking...